Takes initiative to inquire about customer needs and opinions
1 2 3 4 5
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Interacts with customers frequently including attending functions
1 2 3 4 5
|
Encourages and develops customer service skills in employees
1 2 3 4 5
|
Actively involved in sales calls
1 2 3 4 5
|
Effectively handles and responds to customer complaints
1 2 3 4 5
|